|
The Operations Solution
The Operations Solution increases capacity, lead-time and quality on less resources.
Indicators
Workload exceeds capacity, lead-times are long and unpredictable and rework levels are high and rising.
Ultimate Goal
Dramatic increase in capacity and satisfaction and a dramatic reduction in lead-time and rework.
Performance-Limiting Problem
The logistical challenge of coordinating increasingly complex process flows that are constantly fluctuating and changing - compounded by dependence on third parties.
Conventional Solution
The conventional solution is to work longer hours and hire more people.
Simple Breakthrough Solution
Allocate time-slots to the primary task-types based on the demand forecast (to determine operating batch-sizes) and manage by exception (by due date), procedurising simpler steps to enable novices to take the load off the experts.
|
