Synergy Drîm Solutions

5. The Synergy Dimension Solutions

Deliberately forging synergy from dysergy (lack of synergy) and antergy (anti-synergy) offers huge opportunities, because we are so inept at it.

5. The Synergy Dimension Solutions

1. The Golden Assumption: Assume good intent - you'll be correct 99.999% of the time.
2. Xplor: Use a multi-option+add-your-own framework to secure alignment.
3. WWMMDT - 'wimditty': Ask What Would Make Me Do That to understand their perspective.
4. Deliberate Trust & Respect:Provide a succession of trust-rewarding experiences.
5. Deliberate Synergy: Use synergy inhibitors as synergy levers.

Golden Assumption

A way of overcoming Fundamental Attribution Error.

Golden Assumption

Recognise that most interpersonal conflict and disagreement arises from misalignment, miscommunication, misconstruing, misinterpreting and mistakes and instead of assuming mal-intent, assume that the other person wants what you want and that they only seem unreasonable, because you don't understand where they're coming from or going to.

Xplor

A way of securing alignment - especially in adversarial situations.

Xplor

Instead of using open or closed questions, Xplor uses multiple-choice questions, with the option for the interviewee to add their own option or indicate that it's none of the proffered options.

Asking multiple choice plus add-your-own option questions - and then playing back their own words and repeating the cycle until they agree with the wording - before translating into my own words, brings me to understand their position to both of our satisfaction - before repeating the process for my position.

WWMMDT

A way of overcoming the Fundamental Attribution Error

WWMMDT

The Fundamental Attribution Error - attributing motive, intent and inferiority to other people's bad behaviour, but circumstances to our own - is one of the biggest and most damaging cognitive biases we face.

WWMMDT ("Wimditty") is an acronym to remind us to ask, "What would make me do that?" - if I was being reasonable and decent.

It's astounding how often we find that those same extreme conditions that would bring us to behave sub-optimally, exist in their situation.

The Appropriate Response Technique

A highly effective way of dealing with sociopathuic, psychopathic and narcissitic behavour.

The Appropriate Response Technique

The best way to address someone else's unrelenting inappropriate behaviour is neither to ignore it nor to reciprocate in kind, but to respond appropriately, in order to key into the sociopathic, psychopathic and narcissistic spectrum disorders.

We have a great tendency to either assume egregious intent and retaliate punitively (which is inconsistent with our better nature) or to play the martyr or try to engender reciprocal behaviour.

Neither of these work with these disorders but a carefully considered appropriate response does.

Deliberate Synergy

How to deliberately and systematically forge synergy from dysergy and antergy.

Deliberate Synergy

A simple set of dramatic improvement patterns and techniques for forging synergy (2 + 2 =5 ) from dysergy (2 + 2 = 4) and antergy (2 + 2 = 3).

The opportunities for synergy - even in personal task-management, never mind in our interaction with other people and between product and service features - are immense: but we seldom see them.

There's a good reason for this and a simple way to overcome it.

Relationship Synergy

Relationship synergy is the synergy between people.

Relationship Synergy

The primary justification for relationships is mutual need and aspiration satisfaction.

The objective is for the interaction to generate more value than the netting of give-and-take, because:

1. The cost of contribution for each party is lower than the benefit received - because each party gives from abundance (their gifting) and receives in areas of scarcity (their critical need).
2. The accelerated evolution of collaboration accelerates the creation of value.  

The Synergy Opportunity Indicators

It's hugely helpful to know what the primary indicators of synergy opportunity are, so that we can know when opportunities arise.

The Synergy Opportunity Indicators

1. Similarity|Difference.
2. Compatibility|Incompatibility.
3. Commonality|Diversity.
4. Strengths|Weaknesses.
5. Supporting|Opposing Forces.
6. Resource Contention.
7. Animosity|Attraction.
8. Conflicting Purposes.
9. Conflicting Processes/Methods.