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This solution is for you if:
This the best place for you to to start if:
This solution is not for you if:
This solution is the best place to start, for you if:
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Sales volume and value is a function of the quality, quantity and target of sales activity.
Dramatic improvement in sales is the natural consequence of increased capacity, capability, collaboration and leadership.
The opportunity for dramatic improvement in sales performance (assuming a worthwhile product or service) includes:
In addition to wasted capacity and low activity rates, huge amounts of sales effort is wasted because it’s misdirected or ineffective.
The principles apply to FMCG and big-ticket extremely complex sales - and everything in-between.
We have a huge tendency to to focus on creating buying pressure, instead of removing buy-cycle friction points.
We also tend to focus on activity (inputs), rather than impact (outputs).
The essence of Buy-Cycle Acceleration is - Instead of increasing sales pressure - to identify and reinforce the need and remove friction-points in the buying process.
A fragmented, multitasking brain results wastes capacity and impacts on sales performance.
It takes at least 15 minutes to reach deep concentration on a challenging sales task - and every time we switch cointext away froma task and back again, we incur that cost again
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Market Opportunity always exceeds the Demand that we're currently seeing.
This page offers simple dramatic improvement patterns for converting opportunity into demand.
There are a number of drametic improvement patterns for increasing market demand:
Demand Generation is the best place to intervene if:
Kick off with a Demand Generation Workshop or Service, if your people are on to it, but open or keen to taking things to the next level.
Kick off with a Flow-Optimisation or Defrag Workshop or Service if your Marketing people are overloaded.
Kick off with a Deliberate Ingenuity workshop if your market is mature or your Marketing people have lots of ideas but no consensus on which are the best ones.
Don't intervene at Demand Generation if:
It's better to focus on improving the bottleneck, than improving non-botllenecks. In fact, improving non-botllenecks can make thinss worse, rather than better as the result of lead-time or service delivery delays.
Marketing shopuild focus on promoting products that contribute the most dollars of margin per time at the bottleneck, if operations, production or service delivery is the constraint.
Implementation Support Services are optional.
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Copyright © Prodsol International, 1998-2024.
Everyone is doing the best they can - and some very smart people are totally committed and putting in huge effort. Is dramatic improvement possible?
The potential is huge in every single situation:
The primary constraint on organisational performance is people's engagement, capacity, capability, ingenuity and collaboration.
Deliberately and systematically improving each of these dimensions of human performance dramatically yields huge gains in end-to-end performance and fulfilment - and establishes a virtuous cycle of ongoing improvement, inthe process.
The opportunity for dramatic improvement is huge. Here are some estimates to give you a feel for what's possible in most organisations:
Every organisation, situation and relationship is a flow-system, so knowing how to optimise flow is essential to - well: everything!
The trick to accelerating and streamlining flow is to improve the flow-rate at the bottleneck. This is so obvious that we all think we're already doing it - but we seldom are.
Without these steps you're wasting at least 25% of your capacity.
Multitasking wastes time, energy and opportunity and destroys ingenuity, capability, relationships and fulfilment.
We're largely unaware of the impact of multitasking - and assume that because our world demands it, it's a good thing to do.
It takes the human brain 10 - 25 minutes to - and a huge dose of neurochemicals to achieve deep concentration on a challenging task. We incur those setup costs every time we return to an interrupted task.
The Solution
Set time aside to work uninterrupted and proactively manage interruptions in a way that minimises their impact and improves internal and external customer satisfaction, in the process.
Engagement is crucial to impact & satisfaction & one of the primary constraints on improvement & change.
The primary prerequisites for engagement are a deep: alignment of interests, sense of meaning & purpose & conviction that we can succeed.
The keys to boosting engagement and motivation are to:
Our go-to excuse for lack of impact and fulfilment is lack of time and resources.
The problem is that the human brain wasn't evolved for productivity, but for survival, so the opportunity for improvement is massive.
The keys to boosting capacity and productivity are:
Ingenuity and innovation is as hard, time-consuming and unpredictable as it is because true ingenuity is, of necessity, counter-intuitive.
And counter-intuitive doesn't look counter-intuively brilliant ahead of time - it just seems, well: stupid!
So we reject really valuable ideas and adopt helpless ones.
Provisionals, alternative generation and integration, forced innovation postponed/ reserved judgement.
Deliberate Evolution. Innovation hothouse.
The key to collaboration and synergy is familiarity with the various forms that synergy can take - and what synergy opportunities look like.
We're prone to the Fundamental Attribution Error (attributing evil motive and intent to others and extenuating circumstances to ourselves, in seemingly adversarial situations).
The antidote is the Golden Assumption - deliberately assuming good intent and appearances to the contrary to be merely miscommunication and mistake.
Individual and collective mastery is the key to all human endeavour.
The trick to mastery is intervening at the ideal time (mostly early) in the most effective way.The problem is that if we're haven't mastered the domain yet, it's impossible to know how and when to intervene - or is it?
The secret is to work out what the most common failure modes (things that can go wrong) are - and what each of their earliest symptoms are.
Then practice diagnosing and intervening in increasingly demanding simulated and real-world situations.
Register (it's free) for more detail on a selection of dramatic improvement solutions.
Registration will also give you access to a general discussion forum on all of the solutions accessible to registered members.
We'll be launching a paid membership option in due course. It will give you access to even more detail on a more comprehensive set of solutions - pricing will be adjusted as content is published.
Anonymous Access
1 Impact & Fulfilment Solution Summary
Registered Access
3 Impact and Fulfilment Solution Summaries
Access to the Registered level Discussion Forum
Paid Access
7 Impact and Fulfillment Solution Summaries
eGuide, Audio and Videos and dedicated discussions on each solution.
We hold webinars on various solutions and techniques for boosting individual and collective Impact and Fulfilment. Our webinars are more interactive than conventional webinars and come in two forms:
We plan to release a new webinar series at least every two months. The current programme is:
We hold a series of half-day and full-day Public Workshops in Auckland, New Zealand.
These workshops are for individuals from SMEs and from larger organisations who attend to experience our workshops firsthand with a view to rolling them out within their organisation if the fit is good.
Public workshops are more affordable per person, because of the inability to discuss potentially sensitive confidential information.
Detail
Mini-Projects
This is the best place to start if:
1. You need better engagement or collaboration or more capacity, or shorter lead-times, higher quality, consistency or predictability or lower costs or effort across the whole organisation.
2. Your people are keen - or at least open - to lifting their game, if you approached it right.
2. No single department or function is the bottleneck - they all could do with a boost.
If all of these indicators resonate with you, targeting Individual and Collective Impact and Fulfilment could be the best place to start.
As people get more engaged, productive, innovative and collaborative, end-to-end performance will increase dramatically - and the functional area-specific opportunities will become more obvious and unequivocal.
It's probably still worth starting where the appetite and aptitude is highest, though!
1. The constraint is elsewhere
Your end-to-end constraint is clearly in a specific functional area or department and your people are fully engaged, productive, and collaborative but need a breakthrough in that specific area.
2. Your people aren't keen to lift their game
Whether the lack of apptitude is justified or not..
This is not so say that there is nothing gain from investing in the impact and fulfilment of your people - merely that the context of a situation-focused initiative will be a more direct way of securing immedaite gains and momentum.
DrîmTestimonials
"The work done (and the speed at which it was done) really impressed us, particularly (Prodsol)'s ability to understand the issues.
Compliments like these are as scarce as the Moa in the health sector."
Ian Pipe
GM Radiology, South Auckland Health
This was a competitive situation with one of the "big-six" (at the time!) consulting firms. They had had two people working on a solution for over 7 months and Ian was not confident that they were going to deliver.
We chose to present recommendations within a week - to synchronise with the competing consulting firm's delivery date.
We found a way of nearly doubling clinic capacity.
The competing company took another 5 weeks and found a 4.5% gain.
"In addition to solving known performance problems, Prodsol identifies and resolves core issues that the organisation is not yet even aware of.
I recommend their services unreservedly and welcome the opportunity to confirm these comments in person."
Dave Slomp
MD Extra Mile Technologies
I did some work for and with Dave when he was in the telecommunications industry - and then again when he had started his own manufacturing software development company.
The solutions, in both cases, resulted in a the decimation of lead time (the telco one reduced the remaining project duration from 13 months to 3 months and $7M to $360K and the second from over a year to 5 weeks).
The latter resulted in another career change for Dave - one that he has negotiated very successfully.
"Prodsol’s methodology is highly effective.
I have seen it in action and it definitely works."
Martin Jones
GM Crusader Distributors
This company was in the gaming industry.
We interviewed a manager and a staff member as well as Martin - and were able to find a simple change in culture that resulted in a dramatic improvement in both financial performance and staff and volunteer satisfaction.
"Prodsol has tools and techniques for enabling proper understanding of business or personal challenges and then finding solutions to them, even when the problem seems almost impossible to solve or to solve in the time required or with the resources available."
Wayne Johnstone
Insurance Company Manager
Wayne and I worked with his team to improve distribution sales of his company's personal insurance product portfolio.
After a 5 week trial across 5 client bank branches (in which sales improved dramatically) the company's board decided to bring the project forward and roll the training we developed together out to the remaining 172 branches.
Similar gains were secured across the other branches - and were still evident a year later.
"Prodsol achieved more in two weeks than all the other firms put together."
Gary French
Orthopaedic Surgeon
We were able to reduce patient visit duration substantially and free up clinical consultant capacity by a similar amount.
One of the biggest achievements was to enable a far higher level of inter-disciplinary alignment within the clinic.
Gary's comment was against a back-drop of over a dozen internal and external consulting attempts in recent years
"I didn’t think it could be done!"
David Howell
Chief Executive: Metrowater
We devised a solution to the problem David's organisation was facing that resulted in him being on on the TV news every night of the week before we started, as the result of legislative changes that affected water bills.
David set us the challenge of finding the optimal pricing structure - that would create the least dissatisfaction across small and high-usage users.
We found a different way of looking at it that totally satisfied all customers and the matter dropped out of the news immediately.
There're a handful of intellectual giants around the world who are pioneering entirely new and successful approaches our individual and collective challenges.
Gary Bartlett is one of those game-changers. Like many of them, he's a rare combination of modesty and ambition for our civilisation.
Peter Schibli
Peter is a seasoned business and leadership consultant and strategist, working for and with global and national brand company leadership and executive teams.
He's run a few businesses and been at the forefront of different approaches to business improvement over the last 25 years, both receiving and delivering training in the best of them from and to corporates and smaller businesses.
Gary distills seemingly complex organisational and personal situations to the core problem and then develops extremely elegant and simple, yet ruthlessly powerful, solutions that elude most people.
Carlton Corbett
Airline Pilot
Carlton is an airline Captain - working out of Hong Kong on international routes.
He's been privy to some of the deeper dramatic improvement concepts from the early days and applied quite a few of the deeper solutions within his world.
I've worked on numerous client engagements with Gary and have been consistently amazed by the results he delivers as well as the significant impact his methodology has on the people involved.
Scott Jacobs
Consultant
Scott started off as litigation lawyer, them moved into marketing and consulting.
He's been the unique position of account-managing multiple clients that Prodsol shared with top-notch (in many cases world class) consulting experts - so he had deep insight into both the client situations and their responses to the dramatic improvement concept.
Gary provides a unique blend of skills and experience combining the 'soft' and 'hard' elements of business.
His expertise in process optimisation and productivity solutions creates business efficiencies, financial benefits and positively impacts the employee experience.
Kate Billing
Blacksmith
Kate is passionate about leadership and expert in helping leaders and leadership teams take things to the next level.
We've worked together on a number of client engagements.
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Our foundational technology is Pattern Thinking, which enables us to identify productivity patterns that relieve the performance and satisfaction constraint in complex and challenging situations.
We get the results we get because we help our clients intervene at the end-to-end performance and satisfaction constraints - which is where the primary leverage points for improvement lie.
Pattern Thinking enables us - and anyone who uses it - to deliberately and systematically identify the constraining pattern and develop small, counter-intuitive changes in approach that have a disproportionately large and self-reinforcing impact on end-to-end performance and satisfaction.
Find out more about Pattern Thinking here: http://patternthinking.com.
We've built a large and increasingly comprehensive library of breakthrough solutions to the seemingly unsolvable problems that hold people, organisations and our civilisation back. These solutions are solution-patterns for the common human-condition problems people face in organisational settings.
We work with you and your team to adapt, apply, enhance and add to these solutions for your organisation and situation.
Our approach deliberately and systematically creates a compellingly attractive pull-system for change that people embrace with enthusiasm, because it taps into their (often dormant) hunger and passion for impact and making a difference.
Pull-systems are orders of magnitude more effective, efficient and sustainable than even the most well-intentioned coercive push-system for change that people can't help but resist with a vengeance; can't sustain for any duration of time and; become innoculated against into the future.